Customer Guidelines & Service Terms

Terms & Conditions

Welcome to AAP KI SEHAT. By accessing our pharmacy platform or placing an order, you agree to the following terms established to ensure clinical safety and dependable service.

Pharmacy Practice Standards | Pakistan Jurisdiction

100% Authenticity Guarantee

Every pharmaceutical item listed on AAP KI SEHAT is imported and 100% original, obtained solely through licensed pharmaceutical distributors and accredited manufacturers.

Clinical & Doctor Consultation

All medications must be taken strictly under medical supervision. AAP KI SEHAT provides cataloging and fulfillment; we do not replace formal diagnosis or professional physician advice.

Medical Cold-Chain & No Returns

Due to strict temperature regulations (15–25 °C) and pharmaceutical integrity guidelines, dispatched medications cannot be returned once shipped, ensuring tamper-free medication for all patients.

Custom Quantities & Strips

For patients requiring starter packs or specific strip quantities instead of full boxes, contact our pharmacy coordination team on WhatsApp for tailored dispensing.

Operational & Service Policies

Order verification, packaging standards, and communications

Packaging Consistency: Physical packaging or box artwork may vary between regional regulatory batches (e.g. EU vs UK vs Asian market exports), while pharmaceutical chemical formulation and potency remain identical.

Direct Communications: Official order tracking, delivery notifications, and patient inquiries are conducted exclusively via registered WhatsApp support lines.

Order Verification & Discretion: We reserve the right to verify prescriptions or decline orders that fail patient safety or regulatory standards to maintain clinical integrity.

Thank you for choosing AAP KI SEHAT for safe, reliable healthcare.